At vortexrinceau.shop, we want every customer to have a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, you may request a return according to the conditions outlined in this Refund Policy.
Return Period
Customers may request a return within 30 days of receiving their order. To be eligible for a return, the item must be in its original condition, unused, and in a condition that allows it to be resold. Please contact our customer support team before sending any items back to ensure your return request is properly processed.
Return Requirements
To begin a return, customers must provide relevant order information and explain the reason for the return. Items returned without prior approval may not be accepted. Customers are responsible for ensuring that returned products are securely packaged to prevent damage during transportation.
Refund Process
Once we receive and inspect the returned item, we will process the refund request. Approved refunds will be issued to the original payment method used during the purchase.
Refund Processing Time
After your refund has been approved, the refund will be completed within 3 days. Please note that the actual time for the funds to appear in your account may vary depending on your payment provider or financial institution.
Order Cancellation
If you wish to cancel an order, please contact us as soon as possible. Cancellation requests can only be considered before the order has entered the shipping process.
Final Clearance Notice
Please note that vortexrinceau.shop is currently conducting a final inventory clearance. Due to continued business losses, the merchant has decided to sell the remaining stock at a loss and clear all available inventory at reduced prices. Products are available only while supplies last, and no additional inventory will be replenished after the clearance sale ends.